In its Chapter titled The Heart, the authors showed us how to easily spot the difference between Self-Serving Leaders and Servant Leaders.
I am certain this was done purposely in order for us to have a clear if not a better understanding of what Servant Leadership means.
Of course, having a clear understanding of what this leadership model is all about is essential in ensuring that we attain our ultimate goal of becoming Servant Leaders.
Thus, the authors wrote:
One of the quickest ways you can tell the difference between a servant leader and a self-serving leader is how they handle feedback, because one of the biggest fears that self-serving leaders have is to lose their position.
Self-serving leaders spend most of their time protecting their status. If you give them feedback, how do they usually respond? Negatively. They think your feedback means you do not want their leadership anymore.
Servant leaders, however, look at leadership as an act of service. They embrace and welcome feedback as a source of useful information on how they can provide better service.
Another way to tell a self-serving from a servant leader is how they approach succession planning.
Self-serving leaders who are addicted to power, recognition and who are afraid of loss of position are not likely to spend any time or effort in training their replacements.
Furthermore, the authors wrote:
Servant leaders, who consider their position as being on loan and as an act of service, look beyond their own season of leadership and prepare the next generation of leaders.
Moreover, the authors wrote:
A servant leader never asks anyone to do something they would not be willing to do themselves.
The authors further wrote:
When we are fearful, we are protective of ourselves at work and at home. Fearful leaders may hide behind their positions, withhold information, intimidate others, become “control freaks” and discourage honest feedback.
The authors also wrote:
When the origin of an idea is more important than the idea itself, that is a matter of pride.
And on making decisions out of pride, the authors had these important words to say:
If your pride is in charge, ask yourself, “What is hurting you?” Do you really want to make a decision out of pride?
When you make decisions out of pride, know that those decisions are not going to give you the best long-term results. You might get a mile or so down the road, but such decisions will not see you through the entire trip.